Support

Orders are shipped within 2 Business Days unless otherwise stated.

Please contact us at info@spectrascientific.com for steps on how to return an item.

Spectra Scientific Inc warrants all products manufactured within our facilities for failures due to manufacturer’s workmanship or material defect for 12 months from the date of purchase for delivery (or delivery whichever is later) by the user. In the event of any failure during this warranty period, simply return the unit to Spectra Scientific, nothing else is required. We stand behind our products. Spectra Scientific Inc will either repair or replace the unit, free of charge.

The warranty is void if the product has been abused, misused, or repairs attempted by unauthorized persons. If Spectra Scientific determines that a failure is the result of misuse a repair estimate will be provided to the customer.

This warranty described above is exclusive, nontransferable, and in lieu of all other warranties expressed or implied, including but not limited to any implied warrant of fitness for a particular purpose and all warranties arising from the course of dealing or usage of trade. The buyer’s soles exclusive remedy is for repair or replacement of the non-conforming product. In no event shall Spectra Scientific Inc be liable to the buyer, or any person for any special, indirect, incidental, or consequential damages whether the claims are based in contract, tort (including negligence) or otherwise in respect to or arising out of the product purchase. The extent of liability is a full refund of the purchase price upon the return of the non-conforming unit.