Quality and Service you can
Have you ever shipped a piece of environmental equipment back to the
manufacturer for repair or maintenance only to find out that they charge $200
just to look at your instrument and tell you what is wrong with it?
At spectra scientific we are so
confident, we offer FREE ESTIMATES on repairs.
If you choose not to have the instrument repaired by us, all you pay is
If you purchased your equipment from spectra scientific, then you
automatically qualify for our Customer Care Program.
If the problem is covered under the manufacturer's warranty we act as
your advocate with the manufacturer. NO
multiple page forms for you to fill out, NO customs declarations, NO looking
up records and part numbers, NO hours of non-billable time on the telephone.
WE take care of the hassle so you can focus on what is important.
To get a Free repair estimate, either simply bring your instrument into one of
or ship it to us wrapped in plenty of bubble wrap.
Be sure to include the charger and any accessories that may be related
to the problem. Include a note
describing the problem and what was going on when it occurred.
Don't forget to include the contact person's name and phone number. We
Look forward to serving your needs!